It seems that a number of groups are complaining that the police are unnecessarily holding information relating to victims of crim http://www.bbc.co.uk/news/uk-12104215e. There is a clear rationale for holding this data.
Crime analysis and particularly the Problem Analysis Triangle (PAT) require specific information on Locations of crime, Victims of crime and Offenders. This enables analysts to identify crime patterns or trends. However, the police do not have all of the required data. Health Services, Local Authorities, Education Services etc. have data that would enhance police held information and give a more complete picture of crime. This goes someway to enable analysts to get a better understanding of the costs of crime.
Crime information held on police systems is sent to the Home Office on a monthly basis. Recording the age, ethnicity enables analysts at the Home Office to determine a national picture of crime. Are certain age groups or ethnic groups or genders being targeted etc?
At a time when customer service is becoming increasingly relevant, especially in relation to victim satisfaction and public confidence, the information held on police systems is necessary to identify repeat callers or vulnerable callers.
Imagine calling the police for a non-urgent matter and being answered with 'Hello Mrs Jones, I see that you have called us twice in the last month in relation to similar issues.' We are used to this level of service from retailers. Where do they get their information from? Correct - it is held on databases!
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